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Get in Touch

Corporate Head Office

Customer Service Hotline Number: (02) 802-7202

Family Assistance Number (for memorial service):
(02) 802-7344 to 45
(02) 403-5859
Toll Free (Provincial) 1-800-10-800-8888

Corporate Head Office
12F STI Holdings Center
6764 Ayala Avenue
1226 Makati City
Philippines

Trunkline Number: (02) 802-7300

Effective June 2017, our new office hours shall be as follows:
SERVICING HOURS

Monday to Friday - 9:00am to 12:00nn and 1:00pm to 6:00pm
CASHIERING HOURS
Monday to Friday - 9:00am to 12:00nn and 1:00pm to 5:30pm

However, the existing work schedules will still be observed in the following branches:
Fairview, Las Pinas, Makati, New Manila, Times Plaza, Angeles, Baguio, Iloilo

SERVICING HOURS
Monday to Friday - 9:00am to 12:00nn and 1:00pm to 5:00pm
Saturday - 9:00am to 1:00pm
CASHIERING HOURS
Monday to Friday - 9:00am to 12:00nn and 1:00pm to 4:00pm
Saturday - 9:00am to 12:00nn

MALL OPERATIONS:
Ali Mall-Cubao

SERVICING HOURS
Monday to Friday - 10:00am to 12:00nn and 1:00pm to 6:00pm
Saturday - 10:00am to 2:00pm
CASHIERING HOURS
Monday to Friday - 10:00am to 12:00nn and 1:00pm to 5:00pm
Saturday - 10:00am to 1:00pm